HR Coordinator - Shared Services

Join Our People Team

Are you an experienced HR professional who enjoys bringing structure to processes, supporting others to succeed, and delivering a first-class employee experience?

We're looking for a proactive and people-focused HR Coordinator to join our Shared Services team. This is a fantastic opportunity for someone who enjoys combining hands-on HR administration with team leadership and continuous improvement, while working closely with our Shared Services (HR & Payroll) Manager to help deliver a seamless and efficient HR service across the business.

You'll play a key role in coordinating day-to-day HR operations, supporting and guiding our HR Administration team, and helping to ensure our HR processes run smoothly, compliantly, and with the employee experience at the heart of everything we do.

What You'll Be Doing

As a trusted member of the HR Shared Services team, you'll:

• Support the delivery of an efficient and employee-focused HR administration service across the full employee lifecycle.
• Provide day-to-day guidance, coaching and support to the HR Administration team, helping to develop capability and maintain high service standards.
• Work closely with the Shared Services (HR & Payroll) Manager to oversee team workloads, priorities and service delivery.
• Act as a deputy to the Shared Services Manager when required, supporting team leadership and key HR initiatives.
• Identify opportunities to improve HR processes, systems and ways of working, driving efficiencies and enhancing the employee and manager experience.
• Serve as a knowledgeable point of contact for managers and employees, providing guidance on HR policies, processes and administrative queries.
• Ensure HR records, documentation and reporting are maintained accurately and in line with GDPR and compliance requirements.
• Support HR reporting, audits and governance activities, helping to ensure data integrity and best practice across the function.
• Contribute to a culture of continuous improvement, collaboration and outstanding customer service.

What We're Looking For

We're keen to hear from HR professionals who are passionate about service delivery, enjoy supporting and developing others, and have a strong eye for detail.

You'll ideally have:

• Previous experience within an HR Coordinator, HR Shared Services, HR Operations or HR Administration role.
• Experience supervising, mentoring or coordinating the work of others, with a genuine passion for developing people.
• A strong understanding of HR administration processes and the employee lifecycle.
• Experience working within a fast-paced, high-volume environment.
• Confidence using HR systems and Microsoft Office applications.
• Excellent organisational skills and the ability to balance multiple priorities effectively.
• A proactive mindset with a continuous improvement approach.
• Strong communication and stakeholder management skills.
• CIPD qualification (or working towards one) would be beneficial, but is not essential.

What We Offer

• Competitive Salary
• 31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off
• Paid time off annually to volunteer
• Comprehensive health & well-being benefits including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aiders
• Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailers
• Opportunity to work with a forward-thinking and supportive team.
• Career development and continuous learning opportunities.

Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.