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Our Vision

To be Britain's most trusted source of home improvements by putting the customer first, acting decisively, delivering outstanding products, customer service and satisfaction.

Our Values

Always act in the customer's best interests
Respond decisively and act swiftly
Create stronger action through collaboration

Our Commitment

  1. Provide industry-leading training and career
  2. Promote from within whenever possible
  3. Recognise and reward outstanding performance
  4. Provide excellent and safe working environments
  5. Communicate regularly with our entire team
  6. Listen to staff opinion through regular surveys
  7. Encourage and respond to your ideas and feedback
  8. Celebrate success at all levels
  9. Focus on making work enjoyable
  10. Be accessible, open and honest at all times
  11. To have high moral and ethical values

Supply Chain Transparency

Modern Slavery Act Transparency Statement

Anglian Windows Ltd. operates in the UK serving the retail, public sector and commercial markets. The company manufactures and installs a wide range of home improvement products designed to improve the aesthetics, security and energy efficiency of properties. The Group has an employed workforce of approximately 1400 people. Our head office and manufacturing plants are based in Norwich, and Anglian have a network of sales outlets and installation depots across the UK mainland.

This statement is made pursuant to section 54 of the Modern Slavery Act 2015 and sets out the steps being taken by Anglian to understand all potential modern slavery risks to its business and to ensure that modern slavery or human trafficking is not taking place in any of its supply chains, and in any part of its own business.

Modern slavery encompasses slavery, servitude, human trafficking and forced labour. Anglian has a zero-tolerance approach to any form of modern slavery. We are committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within any part of our business or our supply chains. Below are set out policies and practices in place during the 2022/23 financial year and actions Anglian are committed to taking during 2023/24.

Anglian Policies

Anglian have several policies and practices in place to ensure that Anglian are conducting business in an ethical and transparent manner. These include:

Modern Slavery

Anglian’s Modern Slavery Policy sets out its stance on modern slavery and explains how Anglian will handle such issues. It also includes guidance as to how to identify and report any suspected issues and where to find further information or guidance.


Anglian operate a robust recruitment and selection process. This includes ensuring that appropriate identity checks are carried out in accordance with our Prevention of Illegal Working Policy, to establish that all new employees are eligible to work in the UK.

Agency Workers

Anglian only source agency workers from reputable UK employment agencies who comply with the Agency Worker Regulations and carry out the appropriate identity checks to establish that workers are eligible to work in the UK.


Anglian complies with National Minimum Wage and National Living Wage. All employees are paid directly into a personal bank or building society account in their name.


Anglian encourage all its employees and any other individual working for or on behalf the Company to report concerns about suspected malpractice or wrongdoing, whether related to activities within the Company or to its suppliers or sub-contractors.

The Anglian Whistleblowing Policy provides guidance as to how to raise concerns. It also provides reassurance to any individual raising a concern that this will be taken seriously, investigated appropriately, that their confidentiality will be respected and that they are able to raise genuine concerns without fear of reprisals, even if they turn out to be mistaken.

Further guidance and support are available from the Whistleblowing Officer and an independent confidential helpline.

Supply Chain

Anglian has a complex supply chain with a variety of commercial relationships with third parties and this is a key area of focus for Anglian’s anti-slavery activities.

All suppliers and sub-contractors of the Anglian Group will have access to this Statement and the Anglian’s Modern Slavery Policy and will always be made aware of the standards of behaviour Anglian expects from them.

The Procurement Team completed the following activities during 2022/23:


  • Industry standard training in relation to the Modern Slavery Act;
  • Risk assessment of suppliers and sub-contractors in Anglian’s top 80% of annual spend;
  • Assess any identified risks with existing and new suppliers or sub-contractors and take appropriate action in accordance with the principles of the Modern Slavery Act.
  • Has ensured the requirements designated under BES 6001 – Responsible Sourcing, have been met.

The Procurement Team will commence the following activities during 2023/24:


  • Maintain industry standard training in relation to the Modern Slavery Act;
  • Risk assessment of suppliers and sub-contractors in Anglian’s top 80% of annual spend;
  • Assess any identified risks with existing and new suppliers or sub-contractors and take appropriate action in accordance with the principles of the Modern Slavery Act.
  • Maintain processes and procedures that meet the requirements of BES6001

This statement was approved by the Board of Directors.

Group Health, Safety & Environment Policy Statement

Anglian Group (the Company) is committed to protecting the environments in which it operates and the health, safety and welfare of its employees and contractors. We recognise that our people are our greatest asset and vital to the sustained success of our Company. We are therefore fully committed to preventing workplace injury and ill health and to improving standards of Environmental Health and Safety (EHS) management for our employees, contractors and customers alike.

We will achieve this by:

  • individually leading by example in the promotion of positive EHS attitudes and behaviours
  • complying with all legal and other requirements
  • minimising environmental disturbance and preventing pollution so far as is reasonably practicable
  • maintaining machinery and equipment to ensure safety and the control of emissions
  • working towards reducing our environmental impact by minimising the use of raw materials, reducing energy usage, promoting recycling opportunities and operating within the principles of sustainability
  • eliminating workplace hazards, evaluating and controlling risks
  • ensuring responsibilities for EHS and welfare are properly assigned
  • promoting a robust EHS culture throughout the organisation
  • communicating and consulting with employees on EHS matters
  • striving to continually improve EHS performance against set targets and objectives
  • maintaining and continually improving EHS Management Systems
  • providing suitable information, instruction and training on EHS risks
  • providing adequate financial and physical resources to enable EHS to be managed effectively
  • ensuring our arrangements with contractors support the implementation of this policy
  • instructing specialist advice as required to discharge our legal and other duties when required

Employees and contractors are expected to:

  • take reasonable care for the EHS of themselves and any other person affected by their actions
  • undertake only tasks to which they are competent to perform
  • comply with all Company procedures and instructions
  • attend EHS training sessions as required
  • not interfere with or misuse anything provided in the interests of EHS protection
  • report any EHS incidents and/or concerns immediately

Management are responsible for communicating this Policy Statement throughout their teams. Any form of non-compliance with EHS Policy may result in disciplinary action which could lead to dismissal. Visitors or contractors who fail to adhere to our Policy will be asked to leave the premises (in the case of contractors, Anglian will review the status of any agreement held with the contractor).

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