Post date: 29/12/2021
Closing date: 26/01/2022
Location: East Anglia
Internal job ref: LJ1003212545
Status: Full Time
The Operations Service Team Leader with the Operations Manager in ensuring a cohesive relationship between the National Operations Team and the Operations Service Department. Key responsibility will be to ensure the implementation of processes to support customer complaints or issues to deliver the raised expectation of Anglian's standard service.
You will need to understand the customer journey and support the Operations Service Manager in constantly reviewing our delivery and implementing improvements.
Role duties & responsibilities
What knowledge & competencies we need in the role
What we Offer you
Please click to apply!
We are certified as a Covid-19 secure employer – having complied with Government’s guidance on managing the risk of Covid-19.
Through Anglian’s value to “Succeed Together” we are committed to Equality and Diversity. We recruit the ‘best person for the job’ regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability - creating an inclusive working environment and culture for all our employees.
Anglian is interested in finding talented, ambitious and driven people to join our team. We look forward to hearing from you!