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Front Desk Administrator
Post date: 30/12/2021
Closing date: 27/01/2022
Location: B90 4EN, Solihull, West Midlands, England
Internal job ref: MD1003212559
Status: Full Time
We currently have a new role and opportunity for a Front Desk Administrator to join our team. This is a great opportunity for a customer focused individual to join and support our busy and successful Sales Team. Working as point of contact, you will be overseeing the day to day running of the centre and liaising with all visitors to the centre, in this interesting and varied role. Working out of a Garden Centre location, this role is full time to include Saturday and Sundays to be worked with the working week always being Wednesday through to Sunday.
If you have any previous Facilities experience, or have worked as an Office Co-Ordinator or Trading Centre Co-Ordinator before, or have relevant qualifications, these are all skills and experience we are looking for.
The role and responsibilities for the role are :
Co-ordinating a high quality, customer focused Trading Centre service providing an environment for employees, self-employed partners and service providers to utilise the facilities in accordance with business requirements.
Maintain a comprehensive/accurate record and booking system for meeting room usage and users in Microsoft Outlook, this could also be used for Covid 19 Track and Trace purposes
Completing regular housekeeping checks and tasks throughout the Trading Centre to deliver a seamless experience to all internal and external users
Responsible for maintaining a high standard of cleanliness throughout the Trading Centre, including hoovering, emptying bins, wiping surfaces and cleaning toilet facilities.
Provide IT support for visitors ensuring adequate cables are available for meetings and offer support as required, provide WIFI codes, support presentation deliveriesetc
Provide a service to include support for creating/amending Power Point presentations Microsoft word documents and Excel documents spreadsheets.
Conducting Health and Safety checks and risk assessments for the Trading Centre in accordance with Health & Safety guidelines.
Taking, recording and processing sales leads as applicable in line with Company process.
Setting and re-setting of meetings rooms in a timely manner , including ensuring catering is available such as tea or coffee etc, as required.
Being the first point of contact for all Trading Centre issues, providing timely response and coordination of remedial work
Maintaining an accurate visitor’s log
The successful candidate for this role will have;
Minimum of two years relevant office or receptionist experience, or equivalent qualification
A high degree of attention to detail and the ability to work under pressure and prioritise workload within pre-set deadlines
Experience of being discreet when working with confidentiality and sensitive data
Excellent communication skills
Great IT skills with an excellent working knowledge and experience in Microsoft Word, Excel, Power Point and Teams.
Good customer service and communication skills
The ability to demonstrate great team work
The ability to work unsupervised and be comfortable with lone working
We offer the following for this role :
A competitive salary
A 35 hour working week
31 days holiday, increasing to 33 days in 2 years
Well being benefits such as, your birthday off each year, 24hr access to a doctor remotely & gym member discounts
Time off to volunteer to a charity or what matters to you
Perkbox access to a wide variety of discounts and freebies
Please click to apply today
We are certified as a Covid-19 secure employer – having complied with Government’s guidance on managing the risk of Covid-19.
Through Anglian’s value to “Succeed Together” we are committed to Equality and Diversity. We recruit the ‘best person for the job’ regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability - creating an inclusive working environment and culture for all our employees.
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