Post date: 30/12/2021
Closing date: 27/01/2022
Location: Hurricane Way, Norwich, Norfolk, England
Internal job ref: MD1003212549
Status: Full Time
Anglian Windows are seeking customer service champions, with excellent administration skills in order to join the team as a Customer Service Representative. The focus of this role is to provide outstanding customer service efficiently. Working within our customer service department you will be providing guidance to customers, by telephone, webchat or emails, checking and actioning any incoming customer requests for repairs, installation or similar in line with the current terms and conditions of warranty.
This is a brilliant opportunity for someone with customer service skills ideally within a retail or commercial environment, from dealing with customers ranging from a general enquiry through to an escalated complaint, being able to demonstrate customer care experiences with empathy and respect with the ability to deliver resolutions.
You will have/be:
Please click to apply today !
We are certified as a Covid-19 secure employer – having complied with Government’s guidance on managing the risk of Covid-19.
Through Anglian’s value to “Succeed Together” we are committed to Equality and Diversity. We recruit the ‘best person for the job’ regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability - creating an inclusive working environment and culture for all our employees.
Anglian is interested in finding talented, ambitious and driven people to join our team. We look forward to hearing from you!