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Case Handler – Insurance

Post date: 27/05/2022

Closing date: 24/06/2022

Location: Norwich, Norfolk, England

Internal job ref: LJ1003213303

Status: Full Time

We are looking for an experience Insurance Case Handler  to join our Finance team to provide a lead role in handling all insurance claims and will be a varied busy role including the following:

  • Handling of employers liability, public liability, material damage, motor claims and business interruption claims
  • Liaising with all stakeholders across the Group
  • Collect accurate information and documents in connection with any claims
  • Obtain from external specialists such as loss adjusters on complex cases
  • Ensure fair settlement of a valid claim and manage all associated administration
  • Preparation of payment agreements
  • Open new files then closing through to archive
  • Manage all case files and deal with any ongoing court proceedings
  • Maintain excellent customer service 
  • General duties such as proof reading, typing and filing

You will ideally have a strong administration background in either a legal or claims environment with great IT skills. Great customer service experience dealing clients over the telephone with the ability to prioritise workloads.  The role will be office based adhering to strict Covid-19 precautions

We are certified as a Covid-19 secure employer – having complied with Government’s guidance on managing the risk of Covid-19.
Through Anglian’s value to “Succeed Together” we are committed to Equality and Diversity. We recruit the ‘best person for the job’ regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability - creating an inclusive working environment and culture for all our employees.

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