• Call Centre Consultants

      • Closing date: None
      • Location: Ipswich, Suffolk, England
      • Internal job ref: LJ1003206662
      • Status: Full Time

      Call Centre Consultants required for busy Contact Centre in North Norwich. Outbound calls to be made by telesales, to secure appointments for our sales teams. Contact Centre Representatives, Call Centre Consultants and Telesales Agents will make Outbound calls throughout the shift, to achieve set targets and sales leads.

      What the Role is

      • Outbound Calls
      • Engaging with New and Existing Customers
      • Overcoming Objections
      • Securing valid appointments and generating Lead Opportunities for our Sales team to visit

      Skills & Experience Required

      • Ability to learn in a fast-paced environment
      • Confident and Articulate on the phone
      • Strong customer focus demonstrated in a previous role
      • Excellent communication skills
      • The ability to work within a KPIs driven environment

      What We Offer

      • Excellent Training
      • Competitive Salary (not commission based)
      • Weekly and Monthly Incentives
      • Free Parking
      • Subsidised Bus Travel

      Working Hours: 37.5 hours per week on a 3-week rotation

      Week 1 & 2 - Monday to Thursday 11am - 7pm or 12 noon to 8pm - Friday 10am - 6pm

      Week 3 - Monday to Thursday 11am - 7pm or 12 noon to 8pm- Friday 10am - 1.30pm , Sat 10am - 2pm

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