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Administrator Co-Ordinator

Post date: 28/07/2022

Closing date: 25/08/2022

Location: BR8 8NJ, Swanley, Kent, England

Internal job ref: JB1003213610

Status: Full Time

At Anglian we are looking for an Administrator Co-Ordinator to join the team and perform a variety of operational administrative and customer service tasks. The role of Administrator Co-Ordinator is to support the operational administrative needs of the Depot by undertaking a full range of administrative duties and ensuring efficient administrative processes are maintained.

This role is vital to the operations within the Depot where you will reach out and be in contact with our customers to qualify customer appointments for service calls or booking new installation appointments, completing the relevant paperwork and update the system as required you will be managing all schedules from the point of booking through to completion using workflow pipeline reports.

To reward this role, we offer a competitive salary, 31 days holiday, increasing to 33 days after 2 years, we offer a variety of staff benefits, including your birthday off each year, access to a 24hr doctor remotely & gym memberships, across the group discounts and freebies are available via Perkbox and time off to volunteer to what really matters to you.

What the Role is

  • Managing and Tracking the Depot Appointments and Installations Plans
  • Liaising with our Customers, answering any queries, assisting them and qualifying appointments
  • Co-ordinating Installers, Trades and Customers as required to achieve the Installation plans
  • Prepare quotations for insurance & warranty work & administer the sundry sales system
  • Raise purchase orders & reconcile invoices
  • Order and arrange delivery of materials from suppliers as required
  • Processes; from inputting, quotations, arranging deliveries to general admin – no two days are the same
  • Monitoring our processes are completed by all stakeholders in the Depot 

What You Need

  • Good written and verbal communication skills
  • Be IT literate including Word, Excel, Access and Powerpoint
  • Administrative & Customer Service skills
  • Ability to work to strict deadlines
  • Excellent time management
  • Ability to work on your own initiative as well as part of a team

What We Offer

  • Competitive salary 
  • 31 days holiday, increasing to 33 days after 2 year's service
  • Your birthday off each year
  • Perkbox discounts & freebies
  • Time off to volunteer
  • Employee Product Purchase Discount Scheme

Please click to apply!

We are certified as a Covid-19 secure employer – having complied with Government’s guidance on managing the risk of Covid-19.
Through Anglian’s value to “Succeed Together” we are committed to Equality and Diversity. We recruit the ‘best person for the job’ regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability - creating an inclusive working environment and culture for all our employees.

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